Support & Frequently Asked Questions (FAQs)
Welcome to the Blitz Home Appliancessupport page. Here you’ll find answers to the most common questions about orders, shipping, returns, warranties, and more. If you don’t see your question here, you can always contact us atservice@blitzappliances.com.
Orders & Payments
How can I place an order?
How can I place an order?
You can place an order directly on our website by adding items to your cart and completing checkout. Just follow the steps to enter your shipping details and choose your payment method.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit and debit cards, and may also offer options like PayPal, Apple Pay, Google Pay, or Shop Pay depending on your region. All available methods are shown at checkout.
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
We start processing orders quickly, so changes or cancellations are not always possible. If you need to modify or cancel an order, contact us as soon as possible at service@blitzappliances.com with your order number.
Shipping & Delivery
Where do you ship?
Where do you ship?
Blitz Home Appliances currently ships to select regions (including Canada and Quebec). Exact availability and options are shown when you enter your address at checkout.
How long will my order take to arrive?
How long will my order take to arrive?
Delivery times depend on your location and chosen shipping method. Estimated delivery windows are displayed at checkout. You’ll receive a shipping confirmation email with tracking details once your order ships.
How can I track my order?
How can I track my order?
After your order is dispatched, you’ll receive an email with a tracking link or tracking number. Use it to follow your shipment on the carrier’s website.
Returns & Refunds
What is your return policy?
What is your return policy?
We offer a 30-day return period for products purchased directly from Blitz Home Appliances, unless otherwise stated. Items must be in acceptable condition and include all original components. For full details, please refer to our Return Policy.
How do I start a return?
How do I start a return?
You can start a return via our Returns Portal (if available), or by emailing us at service@blitzappliances.com with your order number. We’ll guide you through the process and provide instructions.
When will I receive my refund?
When will I receive my refund?
Once we receive and inspect your return, we typically process refunds within 5–10 business days. Your bank or payment provider may take a few extra days to post the funds.
Warranty & Product Support
Do Blitz products come with a warranty?
Do Blitz products come with a warranty?
Yes. All Blitz Home Appliances products are covered by a manufacturer’s warranty against defects in materials and workmanship for a specific period. Warranty details vary by product and are listed in our Warranty Information.
What is not covered by the warranty?
What is not covered by the warranty?
The warranty does not cover accidental damage, misuse, normal wear and tear, unauthorized repairs or modifications, or damage caused by not following product instructions.
How do I get help if my product isn’t working correctly?
How do I get help if my product isn’t working correctly?
First check your product manual or our online help for troubleshooting tips. If you still need assistance, contact us at service@blitzappliances.com with your product model, purchase date, and a description of the issue.
Product Registration
Should I register my product?
Should I register my product?
Yes, we recommend it. Product registration helps us support you better with warranty claims, personalized assistance, and important updates. It also makes it easier for us to find your purchase details.
How do I register my Blitz product?
How do I register my Blitz product?
Go to blitzappliances.com/register and fill in your product model, serial number (if applicable), and proof of purchase.
Affiliate Program
Does Blitz Home Appliances have an affiliate program?
Does Blitz Home Appliances have an affiliate program?
Yes. Content creators, influencers, and publishers can apply to the Blitz Home Appliances Affiliate Program to earn commissions by promoting our products.
How do I join the affiliate program?
How do I join the affiliate program?
Visit our affiliate program page, review the requirements, and submit your application through our partner platform. If approved, you’ll receive tracking links and promotional assets.
Privacy, Account & Security
How do you use my personal information?
How do you use my personal information?
We use your personal information to process orders, provide customer support, improve our products and services, and send relevant communications (if you opt in). Details are explained in our Privacy Policy.
How can I update my account information?
How can I update my account information?
If you created an account on our site, log in and go to your account or profile section to update your contact details, shipping addresses, and preferences.
How do I unsubscribe from marketing emails?
How do I unsubscribe from marketing emails?
Click the “Unsubscribe” link at the bottom of any marketing email, or email us at service@blitzappliances.com and request removal from our marketing list.
Still Need Help?
You can reach us by email at service@blitzappliances.com or by mail at:
Blitz Home Appliances – Customer Support
4400 Anna De Noailles
Laval, QC, Canada
